Shipping policy

GENERAL INFORMATION

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

We will ship via UPS at this time and will not be to ship to a PO Box.

 PROCESSING TIME 

All orders are subject to processing time that is separate and apart from the time it takes for a shipment.  Depending on a number of factors, standard domestic shipping and COVID 19 Precautions , orders may take 3 to 5 business days (excluding Saturdays, Sundays, and Holidays) to process

After your payment is authorized and verified, standard orders can still take 3 business days to process. This is just an estimate and doesn't include weekends or holidays.

SHIPPING RATES & TIMELINES

COVID-19 ALERT - Orders will ship out Monday through Friday ONLY.

Please be aware that all carriers are experiencing delays.

The estimated timelines for processing, transit, and final delivery may vary due  if a collection is pre-sale or currently active sale.

 Please note that orders to US destinations may take 1-8 business days (or longer due to COVID delays) from the date that it is shipped out, not from the date that it is placed, depending on the shipping method selected and final destination of the order.

When your order has been shipped, you will receive an email or text message or both. When your order is being delivered, you will receive an email or text message or both.

We currently do not ship internationally.

 

FOR THE HOLIDAY SEASON: BLACK FRIDAY, CYBER MONDAY AND PRE-CHRISTMAS SHOPPING: There will be information provided on the website as well as here as to when products will be shipped out. All holiday orders are shipped via UPS. Please note that ALL CARRIERS typically have an influx of orders that go out during this time - so there may be delays once your order has left our facility. Once the tracking information has been provided via email and/or text message - it is your responsibility to monitor the status of your order. Please note that we are not responsible for delays that CARRIERS have once they have your order once the order has left our facility.